About the Book
Have you ever wondered how some people constantly achieve success in the workplace and in everyday life? Do you wish you knew more about how they think and behave? 

Understanding NLP will take you a step closer to sharing their success by applying the principles of NLP to the working environment. By describing familiar situations in a jargon-free way, it will give you the tools and techniques to change patterns of communication and behaviour and achieve desired outcomes. It provides insights into: 

• bullying 
• the use of language 
• selling and negotiation 
• influencing skills 
• presenting 
• interviewing 

Now including even more simplification of the key concepts of NLP, this new edition provides greater clarity and insight. It will teach you the difference between rapport and relationships and how both can be better developed, helping you to achieve your goals and make the most out of every situation. Collapse

About the Book
Have you ever wondered how some people constantly achieve success in the workplace and in everyday life? Do you wish you knew more about how they think and behave? 

Understanding NLP will take you a step closer to sharing their success by applying the principles of NLP to the working environment. By describing familiar situations in a jargon-free way, it will give you the tools and techniques to change patterns of communication and behaviour and achieve ... Expand

Authors / Editors Frances Kay works with organizations in the field of research and corporate development. She is the author of Successful Networking and co-author of Tough Tactics for Tough Times and Understanding Emotional Intelligence.

Neilson Kite has been widely published in the media on business topics and recently undertook ground-breaking work for the United Nations’ International Trade Centre and the European Union. He is a regular speaker at national and international conferences on management, marketing and communications topics. He is the co-author of Understanding Emotional Intelligence.
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Authors / Editors Frances Kay works with organizations in the field of research and corporate development. She is the author of Successful Networking and co-author of Tough Tactics for Tough Times and Understanding Emotional Intelligence.

Neilson Kite has been widely published in the media on business topics and recently undertook ground-breaking work for the United Nations’ International Trade Centre and the European Union. He is a regular speaker at national and international conferences on management, marketing and communications topics. He is the ... Expand

Press Coverage "...[T]his book distinguishes itself...by focusing solely on solutions to common workplace issues. ...hand it sports a good glossary of NLP terms and a helpful index. The authors make excellent use of examples and business case studies to illustrate their points. Business people who want to improve their interpersonal communication skills will make the perfect readers for Understanding NLP. The advice is on the mark!" --Judith E. Pearson, INLPA, certified NLP Trainer, Executive Director of the National Board of Certified Clinical Hypnotherapists Collapse

Press Coverage "...[T]his book distinguishes itself...by focusing solely on solutions to common workplace issues. ...hand it sports a good glossary of NLP terms and a helpful index. The authors make excellent use of examples and business case studies to illustrate their points. Business people who want to improve their interpersonal communication skills will make the perfect readers for Understanding NLP. The advice is on the mark!" --Judith E. Pearson, INLPA, certified NLP Trainer, Executive Director of the National ... Expand

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Table of Contents
Introduction

Part One A new way of understanding NLP
1 NLP building blocks
2 NLP beliefs simply explained
3 The mind and its effects on your behavior
4 The body and its impact on communication
5 How your nervous system prepares you for anything
6 The incredible power of language
7 Rapport: your most important communications tool
8 Influencing skills are better than status
9 Learning: the most effective ways to do it

Part Two NLP and 26 situations or challenges you may face
10 Facing management challenges
11 Opportunities for personal development
12 Specific skills and capabilities to widen your range

Where to find out more about NLP and NLP facilities
Glossary 
Further Reading
Index
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Table of Contents
Introduction

Part One A new way of understanding NLP
1 NLP building blocks
2 NLP beliefs simply explained
3 The mind and its effects on your behavior
4 The body and its impact on communication
5 How your nervous system prepares you for anything
6 The incredible power of language
7 Rapport: your most important communications tool
8 Influencing skills are better than status
9 Learning: the most effective ways to do it

Part Two NLP and 26 situations or challenges you may face
10 Facing management challenges
11 ... Expand